Terms & conditions for e-commerce

Terms for online retail of physical products is to some extent different than terms & conditions for services. These terms and conditions are designed for online retail of material objects: something you can physically hold. A service is something that someone does or organizes for you, such as a haircut at the hairdresser, the delivery of a flight or a subscription to TV and internet.

These custom tailored webshop terms and conditions will arrange, among other things, the following:

    • agreements about the reflection period;
    • who pays the costs for the return;
    • agreements about liability;
    • agreements about possible login details;
    • agreements regarding the price and payment of your products or services;
    • where your customers can turn to for complaints;
    • mandatory agreements that protect your consumers.

What do I get?

Custom-made Terms & conditions for e-commerce

Dutch and English copy of the Terms & conditions for e-commerce

Fully compliant with Dutch and EU rules


FAQ about Terms & conditions for e-commerce in the Netherlands

Do I need terms and conditions for e-commerce?

Yes, if you sell products or services online you should have these terms and conditions in order. If you are not selling online, we refer you to our general terms and conditions.

Process and Pricing for Terms & conditions for e-commerce

After you have fulfilled the checkout process, we will send you a form where you will out a few details about yourself, your company and your company structure. Once this has been filled out we will start working on your Terms & conditions for e-commerce. This takes on average 1-2 working days.

The total price is:


terms conditions netherlands

Terms & conditions for e-commerce or full legal compliance check?

If you want to make sure you have all your Dutch legal paperwork in order, we can help you out. Fill out our compliance quote form and we will contact you as soon as possible.